In many companies, a good part of the day goes into answering the same things: opening hours, reference prices, availability, how to place an order. An artificial intelligence assistant can answer those questions at any hour and leave your team the work that truly needs a person.
What it can do on its own
Answer frequent questions with your company's information, collect a new customer's details, register an order or an appointment, and alert your team when something needs attention.
When it hands off to a person
When the customer asks, when the question goes beyond what was planned or when there is something to negotiate. A good assistant doesn't try to solve everything: it knows when to hand over the conversation, and it does so with the full context.
How to measure whether it's worth it
Before we start we count how many inquiries you receive and how long you take to answer. Afterwards we measure the same thing. If the assistant doesn't save you time, we tell you.
